Contact Us

Questions about an order, a product or a return? Our team replies within 2–3 business days.

Before you write to us

Include your order number (it starts with #) and the email address used at checkout. For damaged or faulty items, attach a photo — it usually saves a round trip and lets us resolve the issue in one reply.

Shipping & returns

Free standard shipping applies to all eligible orders. Change-of-mind returns are accepted within 14 days of delivery on unused items in original packaging. Full details are in our Shipping Policy and Return Policy.